Independent judgement, with the numbers in view
Explore Ola Kotun’s independent medical concierge services, from second opinions to cross-border coordination, with transparent indicative fees.
A medical question can become complicated long before anyone has a clear next step. The service list for Ola Kotun’s independent medical concierge work begins with a simpler principle: understand the question first, then explain what the work involves and what it is likely to cost. It is a page for people who want considered coordination without a vague promise of access or an opaque invoice.
The first option is a single second opinion, from £4,500. The listed scope is one independent, evidence-led review, a named recommendation in plain English, a clinical appendix with sourced evidence and one follow-up call. Provider and centre selection starts from £7,500, covering up to three benchmarked options scored side by side, with coordination of records and timelines where appropriate. The service remains independent of any clinic or provider.
For a case that crosses specialties or borders, complex and cross-border case management starts from £15,000. It provides a single point of contact, multi-specialty coordination, second readers, and practical handling of records, logistics and continuity across countries. An ongoing health concierge retainer starts from £40,000 per year. It is a standing arrangement for principals and families, with priority access, proactive review of ongoing care, family coverage by arrangement and an annual no-conflicts confirmation in writing.
These are indicative fees, benchmarked to the private medical-concierge and independent second-opinion market, rather than a promise that every engagement will cost the starting figure. Each piece of work is scoped and quoted in writing once the question is understood. The stated basis is clear: a fixed fee agreed before a single second opinion begins; a fixed fee per procedure or pathway for selection; a case-specific estimate for complex management; and an annual retainer scoped to the family.
The page also makes the independence model explicit. Fees are paid only by clients. No referral fees and no provider commissions are accepted. Final fees depend on the question, urgency and geography, and are confirmed in writing before work begins. Travel and third-party clinical costs, where they arise, are passed through at cost with prior agreement. That clarity matters because it separates professional coordination from any suggestion that a provider, outcome or course of action is being sold.
For context on the person behind the service, the evidence audit records Ola Kotun as founder of Five Delphi and documents a career spanning nursing, healthcare leadership, transformation and consulting. It is a practical invitation to ask a precise question, not a substitute for personal clinical advice.